Table of contents

  1. Mailbox unavailable. The server response was: 5.7.1 Unable to relay Error
  2. Gmail Error :The SMTP server requires a secure connection or the client was not authenticated. The server response was: 5.5.1 Authentication Required
  3. The SMTP server requires a secure connection or the client was not authenticated. The server response was: 5.5.1 Authentication Required?

Mailbox unavailable. The server response was: 5.7.1 Unable to relay Error

The "Mailbox unavailable. The server response was: 5.7.1 Unable to relay" error typically occurs when you are trying to send email through a mail server that is not configured to allow relaying for your domain or IP address.

To fix this error, you need to configure the mail server to allow relaying for your domain or IP address. This will typically involve adding your domain or IP address to a list of allowed relay hosts or configuring authentication for relay access.

The specific steps required to configure the mail server will depend on the server software and configuration. If you are using a third-party email service or hosting provider, you may need to contact their support team for assistance.

Here are some general troubleshooting steps you can try:

  1. Check that your SMTP server settings are correct, including the host, port, username, and password.
  2. Check that your domain or IP address is not listed on any email blacklists or spam filters. You can use a tool like MXToolbox or Spamhaus to check your reputation.
  3. If you are using an email service or hosting provider, check their documentation or contact their support team to verify that your account is configured correctly for email sending.
  4. If you are using a self-hosted mail server, check the server logs for any errors or warnings that might indicate a configuration issue.
  5. If you are using a third-party email service or hosting provider, check their documentation or contact their support team to verify that your account is configured correctly for email sending.

Gmail Error :The SMTP server requires a secure connection or the client was not authenticated. The server response was: 5.5.1 Authentication Required

This error message indicates that there was an issue with authenticating your email account with the SMTP server when attempting to send an email through Gmail. Here are some steps you can take to resolve the error:

  1. Check your email account settings: Make sure that you have correctly entered your email address and password in the email client or application you are using to send the email.

  2. Check your SMTP server settings: Ensure that you have correctly configured the SMTP server settings in your email client or application. In Gmail's SMTP settings, the server address should be smtp.gmail.com and the port should be 587. Also, make sure that the "Use SSL" or "Use TLS" option is enabled.

  3. Check if two-factor authentication is enabled: If you have enabled two-factor authentication for your Gmail account, you may need to generate an app password to use for the SMTP server authentication instead of your regular password. To do this, go to your Google Account settings, click on "Security" and then scroll down to "App Passwords". Generate a new app password for your email client or application and use it instead of your regular password.

  4. Check if less secure app access is enabled: If you have not enabled less secure app access in your Gmail account, you will need to do so. Go to your Google Account settings, click on "Security" and then scroll down to "Less secure app access". Turn on this option to allow your email client or application to access your Gmail account.

If none of these steps resolve the error, try logging out and then logging back into your Gmail account to refresh your login credentials. If the issue persists, contact your email client or application's support team for further assistance.


The SMTP server requires a secure connection or the client was not authenticated. The server response was: 5.5.1 Authentication Required?

The "SMTP server requires a secure connection or the client was not authenticated" error occurs when attempting to send an email message without proper authentication or using an insecure connection.

To resolve this error, you can take the following steps:

  1. Ensure that your email account credentials are correct. Double-check the email address, username, and password to ensure they are entered correctly.
  2. Make sure you are using the correct SMTP settings for your email provider. Check with your email provider to ensure you are using the correct hostname, port number, and SSL/TLS settings for sending email.
  3. Use SSL/TLS encryption to secure the connection. To do this, set the EnableSsl property to true on your SmtpClient instance.
  4. Authenticate your client by setting the UseDefaultCredentials property to false and supplying your username and password in the Credentials property of the SmtpClient instance.
  5. If you are using Gmail, you may need to enable "less secure apps" in your Google account settings. To do this, go to your Google Account settings and navigate to the "Security" tab. Then, scroll down to the "Less secure app access" section and turn it on.

Here's an example of how you can configure your SmtpClient instance to use SSL/TLS encryption and authenticate your client:

using System.Net;
using System.Net.Mail;

// Create a new SmtpClient instance
var smtpClient = new SmtpClient("smtp.example.com", 587);

// Enable SSL/TLS encryption
smtpClient.EnableSsl = true;

// Authenticate your client
smtpClient.UseDefaultCredentials = false;
smtpClient.Credentials = new NetworkCredential("username", "password");

// Create a new MailMessage instance
var message = new MailMessage("[email protected]", "[email protected]", "Subject", "Body");

// Send the message
smtpClient.Send(message);

Note that the specific settings you need to use may vary depending on your email provider. Check with your provider for more information on how to configure your SmtpClient instance.


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